Last modified: June 3, 2023
Prior to utilizing our Service, which includes the Website, Widget, and API (collectively referred to as the "Service"), we kindly request that you review and familiarize yourself with this Privacy Policy. This policy governs the collection, usage, and sharing of various types of information and data. It is a prerequisite for accessing and using the Service that you agree to the Terms of Service, which can be found at the following URL: https://www.lamd.ai/terms ("Terms of Service"). This Privacy Policy, along with the Terms of Service, sets forth the guidelines and principles by which LamdAI Labs ("Company"), as the operator of the Service, handles your data. Our objective is to utilize your data in order to provide and enhance the Service. By engaging with the Service, you acknowledge and consent to the collection and utilization of information in accordance with this policy. For clarity, the terminologies used within this Privacy Policy hold the same meanings as defined in our Terms of Service.
API refers to the LamdAI application programming interface, which is designed to seamlessly integrate with the User's software.
Device means a computer or a mobile device.
Cookies are compact files that are stored on your device.
Data Controller refers to an individual or organization, whether acting alone or in conjunction with others, that determines the purposes and methods of processing personal data. In the context of this Privacy Policy, we serve as the Data Controller for your data.
Data Processors (or Service Providers) pertains to individuals or organizations, whether natural or legal, who process data on behalf of the Data Controller. In order to enhance the processing of your data, we may engage the services of different Service Providers.
Data Subject is any living individual who is the subject of Personal Data.
Personal Data pertains to information relating to a living individual, which can either directly identify that individual or can be combined with other data to identify them. This includes information within our possession or likely to come into our possession.
Service collectively refers to the Website, Widget, and/or API (depending on the specific scope allocated to each User).
Usage Data refers to data that is automatically collected, either generated through the use of the Service or derived from the Service infrastructure itself. This may include information such as the duration of a page visit or other relevant usage-related data.
User refers to the individual who utilizes our Service. In this context, the User corresponds to the Data Subject, who is the subject of the Personal Data being processed.
Website means web pages located at lamd.ai.
Widget means a LamdAI widget that may be implemented to the User’s website or software.
The controller of your Personal Data is: LamdAI Labs.
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
During your usage of our Service, we may request that you provide us with specific personally identifiable information that can be employed to establish contact or identify you ("Personal Data"). This information may include:
Usage Data
Additionally, we may collect information that is automatically transmitted by your browser whenever you visit our Service or access the Service through a Device ("Usage Data"). This Usage Data may encompass details such as your computer's Internet Protocol (IP) address, browser type, browser version, the specific pages of our Service that you visit, the date and time of your visit, the duration of time spent on those pages, unique identifiers associated with your Device, and other diagnostic information. When you access the Service using a Device, the Usage Data may also include information regarding the type of Device you use, its unique ID, the IP address associated with your Device, your operating system, the specific Internet browser you utilize, unique Device identifiers, and additional diagnostic data.
Tracking Cookies Data
We utilize cookies and similar tracking technologies to monitor and record the activity on our Service, while retaining certain information. Cookies are small files that may contain an anonymous unique identifier. They are sent to your browser from a website and stored on your Device. Additionally, we employ other tracking technologies such as beacons, tags, and scripts to collect and track information, thereby enhancing and analyzing our Service. You have the option to instruct your browser to reject all cookies or to notify you when a cookie is being sent. However, please note that if you decline cookies, certain parts of our Service may not be accessible to you. Here are some examples of the cookies we employ:
Lamd.ai utilizes the collected Personal Data for various purposes, including:
We will retain your Personal Data only for as long as it is necessary for the purposes stated in this Privacy Policy. We will keep and use your Personal Data to the extent required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. If you have provided your consent for the processing of Personal Data, we will store it until you withdraw your consent or until any claims arising from the Service expire. Usage Data will also be retained for internal analysis purposes. Generally, Usage Data is kept for a shorter period, unless it is used to enhance security, improve the functionality of our Service, or we are legally obligated to retain such data for longer durations.
Your information, including Personal Data, may be transferred to and stored on computers located outside of your jurisdiction, where data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer and process the data, including Personal Data, in the United States. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. We will not transfer your Personal Data to any organization or country without adequate controls in place, including data security and protection measures. When we transfer your Personal Data to other countries, we will protect it as described in this Privacy Policy and in compliance with applicable laws. We use contractual safeguards for the transfer of Personal Data between different jurisdictions, including the European Commission's standard contractual clauses as referred to in Article 46(2)(c) of the GDPR.
We may disclose the Personal Data you provide in the following circumstances:
We do not sell or share your Personal Data with third parties, except as described in this Privacy Policy.
We prioritize the security of your data; however, please note that no method of transmission over the Internet or electronic storage is 100% secure. We implement appropriate administrative, technical, and physical safeguards to protect the Personal Data you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. This includes maintaining backup copies of data and restricting access to Personal Data to authorized personnel only.
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We strive to take reasonable steps to enable you to exercise these rights and provide you with options to manage your Personal Data. You have the following data protection rights:
Please note that these rights may be subject to certain limitations or exceptions as provided by law. We will make reasonable efforts to verify your identity before responding to your requests.
If you wish to exercise any of the data protection rights mentioned above, please send an email to help@lamd.ai. We may need to verify your identity before responding to your request. Please note that certain data may be necessary for us to provide the Service, and if you choose to exercise certain rights that result in the deletion or restriction of such data, it may impact our ability to provide the Service to you.
CalOPPA is a state law that requires commercial websites and online services to post a privacy policy if they collect personally identifiable information from California consumers. As such, we comply with CalOPPA and agree to the following:
Our Policy on "Do Not Track" Signals:
We respect Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to indicate that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We may engage third-party companies and individuals to facilitate and enhance our Service ("Service Providers"). These Service Providers assist us in providing the Service, performing Service-related tasks, and analyzing how our Service is used. They have access to your Personal Data only to the extent necessary to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the usage of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. The data collected by Google Analytics is used to track and monitor the usage of our Service and is shared with other Google services. Google may use the collected data to personalize the ads of its advertising network. For more information on Google's privacy practices, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en. We also encourage you to review Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.
Amplitude
Amplitude provides a secure platform to explore your data, while addressing all relevant legal, industry, and regulatory concerns. Amplitude is cloud-hosted on Amazon Web Services, a highly secure and well established environment. Many data and analytics platforms consider their cloud provider’s security measures to be a comprehensive strategy – our provider is secure, therefore we are secure. But at Amplitude, we’ve taken further steps to keep our customers’ data safe, by building an information security system in accordance with ISO 27001, an industry gold-standard; by maintaining a high bar of data protection and privacy controls, as evidenced by our ISO 27018:2019 certification; and by ensuring our internal practices are secure through an annual SOC 2 Type 2 Certification. Not only do we maintain secure practices and systems ourselves, but we strive to help customers maintain their own compliance. Amplitude is data neutral and agnostic, to provide you with privacy and control over the data you send to our platform. In addition, we provide access control, data management, and other tools to meet privacy regulation compliance.
Sentry
Sentry offers an application monitoring solution designed to identify, monitor, and alert developers to errors, bugs, and other performance issues that are occurring in their applications. For more information about Sentry, please see the “About Us” section of our Site at https://sentry.io/about/.
If you make a payment for our products or services, we may use third-party payment processors to handle the transaction. We do not use any payment service for the time being.
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly recommend that you review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our Service is not intended for children under the age of 16 ("Children"). We do not knowingly collect personal information from anyone under the age of 16. If you are a parent or guardian and you believe that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of the page, unless otherwise required by applicable law. We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. By continuing to use our Service or providing us with personal data after we have posted an updated Privacy Policy or notified you if applicable, you consent to the revised Privacy Policy and the practices described in it.
If you have any questions about this Privacy Policy, please contact us at help@lamd.ai.
Addendum to Privacy Policy for Canada
Personal data maintained and processed by our affiliates and third-party service providers in the U.S. and other foreign jurisdictions may be subject to disclosure pursuant to a lawful access request by U.S. or foreign courts or government authorities. We will not provide your information to third parties for marketing purposes without your prior consent. For more information about our privacy practices, to access, update or correct inaccuracies in your personal information, or if you have a question or complaint about the manner in which we or our service providers treat your personal information, please contact us using the data indicated in the "Contact Us" section above.
Addendum to Privacy Policy for Mexico
To the extent that Mexican privacy laws or regulations apply, the following additional Mexico-specific provisions apply and shall prevail over conflicting provisions in the Privacy Policy.
How We Use the Information We Obtain
In addition to the purposes listed in the "Use of Data" section of the Privacy Policy, we may use your personal data for other purposes that may be considered secondary purposes under Mexican law. We do not use or share personal payment or financial information except in connection with payment processing or where there is another legal basis. You may withdraw your consent to our processing of your personal data by contacting us as indicated in the "How to Contact Us" section of the Privacy Policy. If you withdraw your consent for us to process your personal data for one of the primary purposes indicated above, it may impact our ability to provide the service, although we may still engage in certain processing authorized by law. The Company may also use data and related data analysis in other Company products and services.
Information We Share
We may share your personal data as provided in the Privacy Policy, but to the extent permitted by law, you may withdraw your consent to this sharing by contacting us as indicated in the "How to Contact Us" section of the Privacy Policy. We also share the related information we obtain with our customers, partners, affiliates, and joint marketing partners. These entities, collectively referred to as "Business Partners," may use the information for the purposes described in this Privacy Policy. We may also share the information with our Business Partners and other third parties for warranty, troubleshooting, or maintenance purposes, or for improving the design and performance of their products and services.
Requests for Access, Correction, Cancellation, Objection, or Consent Withdrawal
In addition to the rights granted in the Privacy Policy, you may request the cancellation of your personal data to the extent permitted by law by contacting us as indicated in the "How to Contact Us" section of the Privacy Policy. Following a valid cancellation request, we may retain the personal data for the duration and purposes permitted by law before deleting it. We will respond to your requests to access, correct, or cancel your personal data, or to object or withdraw your consent to our processing of your personal data within 20 business days from the date we receive your complete request or as provided by law. To be considered complete, your request must include your full name, contact address, and a clear and detailed description of your request.
Addendum to Privacy Policy for Japan
The Company complies with Japanese laws and regulations, including the Act on the Protection of Personal Information. The Company is primarily responsible for the management of the personal data that is jointly used with our affiliates or third parties. We will not provide your information to third parties for marketing purposes without your prior consent.
Addendum to Privacy Policy for Republic of Korea
Except as otherwise required by law, consumer personal data is securely disposed of without delay when (i) the consumer revokes his or her consent for our use of the information, (ii) the purpose of our collection and use of the personal data has been accomplished, or (iii) the legal retention period has expired. If applicable law requires the preservation of personal data that would otherwise be disposed of, the personal data is transferred to a separate database and then disposed of after the period determined by the applicable law. Personal data is disposed of using a method that is reasonably likely to prevent the personal data from being restored or reused. We will not provide your personal data to third parties in violation of the law (such as without your consent, where consent is required). For the purposes stated in the Privacy Policy, the Company or our affiliates are responsible for handling personal data with respect to services provided in the Republic of Korea.